Specification of Goods
(1) Prior to placing an order, the customer shall make proper and sufficient enquiries and determinations and satisfy themselves to the nature, quality, quantity, suitability and all other pertinent information pertaining to the intended purchase.
(2) All goods are intended for fair use and wear and tear, and it is not contemplated that the goods be used in any unusual or extreme conditions or circumstances.
(3) The customer shall make sufficient enquiries and satisfy themselves of the specifications pertaining to any intended order, including but not limited to sizes, fabric type, fabric quality, the “hand feel” of the fabric, garment or product design, trims, stitching, materials, and general quality of the product.(3) Goods may bear the specifications contained in the Belle Regalo hardcopy or online catalogues (published and/or amended from time to time).Descriptions and specifications are however subject to confirmation by Belle Regalo, and may be changed without notice. All sizes are approximate "to fit" sizes and are given for general guidance only. Colours, shades, materials and sizes may vary to a minor extent from those contained in price lists, catalogues or samples.
(4) Variations to design and product specifications on the goods shall be deemed to be accepted by the customer upon acceptance of delivery of the goods.
Ordering of Goods
(1) The Customer shall make themselves aware and abide by the Belle Regalo product ordering procedure, as may be amended and advised to them from time to time, and shall make appropriate and sufficient enquiries and determinations of the design, specifications and quality of goods prior to initiating a purchase order.
(2) Orders can be initiated through the online website ordering process, or by emailing or phoning the Belle Regalo Sales Department.
(3) Confirmation and details of the purchase order details shall reflect on the specific online customer profile.
(4) The purchase order shall be sent to the dispatch department for picking and packing.
(5)The customer shall ensure that the details are set out in any confirmation are accurate and in accordance with the customer's requirements. Any amendments or cancellation of purchase orders prior to delivery must be communicated to Belle Regalo. The amended purchase order confirmation will appear on the customer's online profile. Any applicable restocking fee shall apply as per 12.2.
(7) A purchase order confirmation may contain further terms of sale, including terms of payment, quantities and payment deposits.
(8) Belle Regalo reserves the right to refuse to accept the return of goods ordered in error or are no longer required. Belle Regalo's acceptance of return may be made at their discretion and as a gesture of goodwill.
Payment
(1) All purchases are regarded , payable against invoice upon ordering, unless otherwise agreed to in writing.
(2) payment must be made by means of EFT transfer, in accordance with any payment conditions, and within two working days of the date of invoice with the full balance clearing in our account 2 working days prior to disptach. Delivery/collection may not be effected until until payment has been cleared in our account.